Monday, July 21, 2014

[CROMA] reference # 2469866992

 

Dear Sir,
Your reply is not satisfactory, the problem is not only with indoor but its outdoor too and if we select 3G network then its worst, the signal for 3G sometimes not their for 1 to 5 mints multiple times (30-40) in a day.

Please do not forces us to say outdoor network is good.

Thanks,
Sunil Kushwaha

corporatecare.del@vodafone.com wrote:

Dear Mr. Kushwaha,

Thank you for your e-mail dated 16/07/2014 regarding network inconvenience for your Vodafone mobile numbers 9999031649, 9999203311 and 8470052611.

We would like to inform you that, as updation received from our Network team, outdoor coverage are good only issue with indoor coverage area due to building clutter as optimization not possible in current setup.

The service request number is 2469866992 for Vodafone account 9953405876.

The service request number is 2471757812 for Vodafone account 9999203311.

The service request number is 2471579596 for Vodafone account 8470052611.

Further we would like to inform you that, our network team still working on the same and we assure that same will be resolved in stipulated time.

In case you need further assistance, please do call or e-mail us. We'll do our best to help you.

Happy to Help

Swapnil Uttekar

Corporate Care

Contact numbers

Vodafone Care: 111 or +91- 9811098110

Fax number: +91- 01126940154

E-mail: corporatecare.del@vodafone.com

Website: www.vodafone.in



On 7/16/2014 11:49 AM; From: sunil.kushwaha97@gmail.com; To: corporatecare.del@vodafone.com; ; ?CC: ; Subject: Re: Reg: reference # 2469866992;

Dear Sir,

Still waiting for your response....

do you have really a customer care???


Thanks,

Sunil Kushwaha



On Tue, Jul 15, 2014 at 12:08 PM, Sunil Kushwaha <sunil.kushwaha97@gmail.com> wrote:

Dear Sir,

I am continuously writing to you but still problem is not solved yet and day by day the position is getting worst.

I you will not commit the fix date for solving the same we will stop the payment. Please find the details of below numbers and complaint reference # 2469866992, 2471757812, 2471579596, 2471602306, 2471563344



Name

Mobile# 1

Mobile# 2

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Posted by: sunil kushwaha <sunil.kushwaha97@gmail.com>
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