FYI...
Thanks,
Sunil Kushwaha
-------- Original Message --------
Subject: Re: reference # 2469866992
From: appellate.delhi@vodafone.com
To: sunil.kushwaha97@gmail.com
CC:
Dear Mr. Kushwaha,
We have received your email dated 21-Jul-2014 for your Vodafone mobile numbers.
We would like to inform you that in reference to your e-mail, we tried to contact you on 9999031649, however, your mobile number was not contactable as it was not reachable.
We would also like to inform you that our network engineer visited your location and post survey of the area, we have identified that an immediate improvement in indoor coverage would not be possible, as currently there is no new site planned near your premises.
While we strive to ensure good coverage, there may be factors beyond our control that may temporarily affect the network coverage in your vicinity like:
· Physical obstructions
· Geographic and weather conditions
· Possible radio interference or faults in other telecommunication networks
We regret the inconvenience caused due to this network issue.
Your reference Docket Nos are mentioned below :
Mobile no. | Reference no. |
9999031649 | 2474048270 |
9999203311 | 2474050998 |
8470052611 | 2474064922 |
In case you need any further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Sandeep Verma
Appellate Office
Contact numbers
Vodafone Care: 111 or + 91-9811098110
For complaints/requests: 198 (toll free)
Appellate Number:+91-9811090001
Fax number: 01126940154
E-mail: appellate.delhi@vodafone.com
Website: www.vodafone.in
On 7/21/2014 2:45 PM; From: sunil.kushwaha97@gmail.com; To: corporatecare.del@vodafone.com; ; ?CC: CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in; golden_height@googlegroups.com; appellate.delhi@vodafone.com; ; Subject: reference # 2469866992;
Dear Sir,
Your reply is not satisfactory, the problem is not only with indoor but its outdoor too and if we select 3G network then its worst, the signal for 3G sometimes not their for 1 to 5 mints multiple times (30-40) in a day.
Please do not forces us to say outdoor network is good.
Thanks,
Sunil Kushwaha
corporatecare.del@vodafone.com wrote:
Dear Mr. Kushwaha,
Thank you for your e-mail dated 16/07/2014 regarding network inconvenience for your Vodafone mobile numbers 9999031649, 9999203311 and 8470052611.
We would like to inform you that, as updation received from our Network team, outdoor coverage are good only issue with indoor coverage area due to building clutter as optimization not possible in current setup.
The service request number is 2469866992 for Vodafone account 9953405876.
The service request number is 2471757812 for Vodafone account 9999203311.
The service request number is 2471579596 for Vodafone account 8470052611.
Further we would like to inform you that, our network team still working on the same and we assure that same will be resolved in stipulated time.
In case you need further assistance, please do call or e-mail us. We'll do our best to help you.
Happy to Help
Swapnil Uttekar
Corporate Care
Contact numbers
Vodafone Care: 111 or +91- 9811098110
Fax number: +91- 01126940154
E-mail: corporatecare.del@vodafone.com
Website: www.vodafone.in
On 7/16/2014 11:49 AM; From: sunil.kushwaha97@gmail.com; To: corporatecare.del@vodafone.com; ; ?CC: ; Subject: Re: Reg: reference # 2469866992;
Dear Sir,
Still waiting for your response....
do you have really a customer care???
Thanks,
Sunil Kushwaha
On Tue, Jul 15, 2014 at 12:08 PM, Sunil Kushwaha <sunil.kushwaha97@gmail.com> wrote:
Dear Sir,
I am continuously writing to you but still problem is not solved yet and day by day the position is getting worst.
I you will not commit the fix date for solving the same we will stop the payment. Please find the details of below numbers and complaint reference # 2469866992, 2471757812, 2471579596, 2471602306, 2471563344
<TD COLSPAN="1" STYLE="text-align:Left;font-family:Times New Roman;font-
Name | Mobile# 1 | Mobile# 2 |
Posted by: sunil kushwaha <sunil.kushwaha97@gmail.com>
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