Monday, November 18, 2013

RE: [CROMA] Aqua Ion - RO - A 3rd class product

 

Hi All,

 

Let me share you one incident happened with me.

 

Few months back my RO was not working and I called up a person to repair. He said its micro switch is faulted and it will cost you 200 + my labour charge 150/-.

 

I called up one of my friend and asked for the actual price, he said it comes in Rs 30/-. Then I asked that person abt it he got shocked and said “accha sir 100 rs to de do”. J J

 

After that incident I came to know that these RO parts are very cheap and they fool us in AMC plan and some other way.

I keep major parts of RO with me and I give only labor charge for filter change\Repair.

 

 

Warm Regards,

 

Anukool Goel

 

 

From: CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in [mailto:CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in] On Behalf Of Navneet Gupta
Sent: Monday, November 18, 2013 4:30 AM
To: CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in; crossings-republik@yahoogroups.com; GGV Residents Yahho Group
Subject: [CROMA] Aqua Ion - RO - A 3rd class product

 

 

Aqua Ion - RO - A 3rd class product as per my and some more residents experience
 
Dear All,
 
This is to share my experience with Aqua Ion RO. Please be cautious while dealing with this product and company.
 
As per my experience of last 1.5 years, this proved to be a 3rd class product right from very first day.
 
First year: so called Warrant period: Motor stopped working. filters choked, Multiple times leakage. Was fortunate to have this in 1 year warranty and company was new to society, they attended - But offcourse with multiple reminders and multiple calls.
 
Second Year and onwards: AMC period: Within 8 month of AMC multiple visits happened and still machine is not working. Now machine has come to a hault and not working at all. Not sure how trained there technicians are. Finally they declared, membrane is faulty and needs additional 1800/- (though it was working fine till the time there engineer visited and checked the machine).

So Guys, please be careful while dealing with this product and company - specially at the time of taking AMC - better it is to take some local dealer where you can visit any time and get the issues resolved.
 
 
Regards,
Navneet

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