Sunday, November 17, 2013

RE: [CROMA] RE: [residentsggv] Aqua Ion - RO - A 3rd class product

 

If you will buy membrane from delhi, best quality membrane will not cost more than 800/-

 

They charge 200/- for filter while you can buy in rs 50/-.

 

Warm Regards,

 

Anukool Goel

 

 

From: CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in [mailto:CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in] On Behalf Of Navneet Gupta
Sent: Monday, November 18, 2013 5:57 AM
To: GGV Residents Yahho Group; sanjeev.upadhyaya
Cc: crossings-republik@yahoogroups.com; CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in
Subject: [CROMA] RE: [residentsggv] Aqua Ion - RO - A 3rd class product

 

 

Atleast with brands like Eureka, Kent etc, some escalation matrix is there, but here it is a local company and only on number as final escalation - +91 9810275506  (I guess Mr Avinash), who once awar that eyou are a problem maker for him., he will not pick your phone.
 
Email ids given on their websites re Fake. Try sending mail to it and it will send delivery failure.
 
None of the icons on their webiste(Facebook, twitter, youtibe) are working - http://aquaion.co.in/ 
Wesbisite is just a collection of frew webpagses to make fool of people like us who relay on paramaters like webiste as one of the credential paramater.
 
If I have to make multiple call everytime, and still repeat probles, why should I go to this company - better to approach some local shop (there are many in GAlleria, shaberi, Ghaziabad) atleast you can rach out to them anytime for your concerns by personal visit.
 
Really frustrated with this company... so be careful while dealing with them any more...
 


From: abhinavpsahay@gmail.com
Date: Sun, 17 Nov 2013 21:42:16 -0800
Subject: RE: [residentsggv] Aqua Ion - RO - A 3rd class product
To: sanjeev.upadhyaya@jalindia.co.in; residentsggv@googlegroups.com
CC: crossings-republik@yahoogroups.com; crossingsrepublikownersandmembersassociation-croma@yahoogroups.co.in

No difference with aqua guard filters. Become self working, depending on its mood, maan hai to filter hoga else only motor will run with no water...

Company changed filters and motors..problem still there...repeated complains and servicing has not worked so far.....even today sr guys from the company are coming to see...

Sent from my Windows Phone


From: sanjeev.upadhyaya
Sent: 18-11-2013 10:54 AM
To: residentsggv@googlegroups.com
Cc: crossings-republik@yahoogroups.com; CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in
Subject: Re: [residentsggv] Aqua Ion - RO - A 3rd class product

Very true , almost the same experience and If i am correct they have  brands in different name - the same vendor has " Aqua Fresh" as well.



From:        Navneet Gupta <navneetgupta77@hotmail.com>
To:        "CrossingsRepublikOwnersAndMembersAssociation-CROMA@yahoogroups.co.in" <crossingsrepublikownersandmembersassociation-croma@yahoogroups.co.in>, "crossings-republik@yahoogroups.com" <crossings-republik@yahoogroups.com>, GGV Residents Yahho Group <residentsggv@googlegroups.com>,
Date:        11/18/2013 10:31 AM
Subject:        [residentsggv] Aqua Ion - RO - A 3rd class product
Sent by:        residentsggv@googlegroups.com





Aqua Ion - RO - A 3rd class product as per my and some more residents experience

Dear All,

This is to share my experience with Aqua Ion RO. Please be cautious while dealing with this product and company.

As per my experience of last 1.5 years, this proved to be a 3rd class product right from very first day.

First year:
so called Warrant period: Motor stopped working. filters choked, Multiple times leakage. Was fortunate to have this in 1 year warranty and company was new to society, they attended - But offcourse with multiple reminders and multiple calls.

Second Year and onwards: AMC period:
Within 8 month of AMC multiple visits happened and still machine is not working. Now machine has come to a hault and not working at all. Not sure how trained there technicians are. Finally they declared, membrane is faulty and needs additional 1800/- (though it was working fine till the time there engineer visited and checked the machine).

So Guys, please be careful while dealing with this product and company - specially at the time of taking AMC - better it is to take some local dealer where you can visit any time and get the issues resolved.


Regards,
Navneet
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